President, a licensed Customs Broker, with over 35 years of experience in the domestic and international customs field. Charles was the Partner in charge of Ernst and Young’s National Customs Practice (1987-1993) and owned his own customs business for approximately 20 years. His primary focus is in drawback services and valuation.  His work experience includes consulting internationally for the World Bank and the Agency for International Development on customs projects. Charles also was the CEO for an Internet start-up company. Charles has engineering credentials from Scotland and Canada, an MBA from San Jose State University and he has completed the course work in a PhD program for International Business.